2008 Advanced National Diploma in Travel and Tourism
Level 1 Problem Solving, Working with others / Level 2 Application of Numbers and Communications
2006 GCSE’s achieved in Maths and English at grade C and above
Microsoft Word and Excel – including Spreadsheets and Formula
In house Dealership System
Most Recent Employer – Car Dealership
Position – Accounts & Office Administrator
Dates – September 2018 – October 2020
Reported to the Administration Manager – worked in a role across Accounts and Administration – responsible for planning of own workload and meeting deadlines etc.
Worked across an Inhouse Dealership System and Excel – also responsible for maintaining a range of Manual / Book Records
Responsible for accurate record of Expenses on a Vehicle by Vehicle basis – this detail would have included Costs incurred on Sale or Purchase e.g. Valet / MOT etc.
Worked closely with Buyers – again re Costs / VAT etc.
Responsible for preparation of Stock Reconciliations
Responsible for checking of Supplier Invoices prior to passing for Payment
Extensive Query Management and Resolution working closely with Suppliers re issues relating to Cost / Prices / Vehicle Quantity / Fees etc.
Responsible for processing BACS Payments
Prepared Supplier Statement Reconciliations – Weekly and Monthly
Responsible for processing and allocation of Payments received
Assisted with management of incoming Telephone calls – passing to correct person etc
Responsible for Inbox management – responding and actioning emails
Responsible for organising Director Meetings – communicating with Management Teams and update of Diaries across Sites
Responsible for accurate Registration of vehicles and for scheduling collection of Vehicles – checking condition of Vehicle prior to accepting delivery
Extensive Report production for use by Managers and Directors
General Office Administration including Filing / Post etc.
Ad hoc duties as required
Previous Employer – Auction Company
Position – Account Manager
Dates – February 2016 – September 2018
Managed and exceeded the vendor’s customer service agreement
Updated systems and registering vehicles entered the sale
Processed transport requests deadlines
Established and maintained professional relationships with customers and vendors
Advise vendors on market conditions to maximise sales
Document all services used by the vendor for invoicing
Produced and distributed pre and post sales report
Previous Employer – Travel Company
Position – Various Roles
Dates – September 2010 – December 2015
March 2015 – December 2015 Area Manager
January 2013 – March 2015 Assistant Branch Manager
September 2010 – January 2013 Travel Sales Advisor
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